E-COMMERCE ENGINE | CONTENT ADMINISTRATION
SELF-SERVE B2B E-COMMERCE ENGINE
Promote your products and services round the clock to increase exposures and sales leads.
Account Personalisation
- Profile-based or volume-based discounts
- Privileged access to exclusive deals
- Order status, product reviews and history
- Seamless payment and reordering
Elastic Search
- Intelligent search with dynamic indexing
- Navigate multiple online catalogues
- Easy to add to cart, check out, pay and reorder
Simplified Administration
- Maintain multiple online catalogues and pricings
- Automate loyalty rewards, pricing & discount workflows
- Gather product feedback and reviews
- Synchronize sales inventory with order fulfilment systems
SALES & ORDER FULFILMENT
SEAMLESS ORDERS FLOW FROM CAPTURING TO FULFILLING
Accurate product order details drive smooth delivery and billings to enhance business cashflows.
Workflow Management
- Alerts on incoming orders
- Alerts on orders failing validation rules
- Alerts on returns
Automated Order Fulfilment
- Rule-based goods receive, goods issues and delivery order
- Predefined template for easy action
Real-time Sales Stock Update
- Optimal stock alerts
- Low stock level alerts
INVENTORY & SUPPLIER MANANGEMENT
BUILD OPTIMISE INVENTORY & SUPPLIER PROCESSES
Optimizing stock flow to ensure no disruptions of product supply and support sales opportunities.
Products Management
- Comprehensive product records
- Definable product classifications
- Detail product movements (receive, put-away, etc.)
- Dynamic stock level definition (reserve/available)
- Real-time stock level update
- Lead time update
Supplier Management
- Create and manage supplier accounts
- Definable supplier purchase processes
- Set replenishment/consignment rules
- Track and manage stock flows
- Automate alerts to suppliers (e.g. delivery notice, stock level, low stock, etc.)
CUSTOMER RELATIONSHIP MANAGEMENT
REDUCE FRICTIONS BY SELLING IN A PROACTIVE WAY
Engage better with real-time insights of incoming leads, customers' enquiries and task reminders.
Workflow Management
- Flexibility to confirgure leads and sales workflows
- Defines engagement rules
- Build event-driven processes
- Quick conversion from quotation to sales orders
Pipeline Management
- Build leads-prospects-customers pipeline
- Measure and identify leading sales indicators
- Track next best action to move deals
- Integrate quotation and follow-up management
Personalize Engagement
- Data-driven events for better customer retention
- Schedule personalized activities
- Create upsell or cross-sell opportunities
- Customize dashboards to prioritize lead engagement
FINANCE MANANGEMENT
BETTER MANAGE YOUR FINANCE AND IMPROVE BUSINESS PLANNING
Provide core financial functionality to address the complex requirements.
Automated Processes
- Vendor invoice automation
- Expense management automation
- Integrate with external data and systems
- Automate approval processes
- Processes tailored by role
Comprehensive Features & Customisable Report
- Managing receivables and payable
- Reconciling bank accounts
- Accounting for costs - actual and budget
- Managing inventory costs
- Create G/L budgets
- Cash flows analysis
WEB & DATA ANALYTICS
GET INSIGHTS INTO YOUR CUSTOMER BEHAVIOURS
Better visibility of crucial business analytics and insight to enable strategic responses.
Essential Reports & Charts
- Orders, shopping & wishlist cart
- Sales, delivery & stock reports
- Delivery Orders & Delivery Notice Reports
- Best-selling Products Report
Intelligent Web Store Analytics
- Customer behaviour on status of fulfilment
- Order amount spread (day/week/month)
- New customers spread (day/week/month)
Real-time Updates
- Integrates seamlessly with 3rd party applications
- Personalized dashboards
- Automate data refresh and publish reports
- Transform complex data into rich visuals
