To get started on the Digital Transformation journey, who is responsible for the conceptualization of the new business model? A natural question indeed given that there are so many business schools, consultants, and digital solutions providers who tout their Digital Transformation services and solutions.
What, Why and How
Without a doubt, the What and Why embark on the Digital Transformation journey has to come from the Business Owner and/or the Senior Management team. Only when there is clarity on the What and Why should Digital Solutions provider be brought in to address the How.
To understand the What and Why => read our blog post on how you can embark on the Digital Transformation Journey. Simply put, your customers and competitors are going digital and if you don’t keep up, you just can’t compete and remain profitable.
When you bring in the Digital Solutions Provider, you want to benefit from their experience in order to shorten the time needed to get started and make fewer mistakes.
A*Star Research Support Centre (RSC)
With clarity on the What and Why embark on the Digital Transformation journey, RSC brought in Zooloo to support the How. The need to bring in an external partner instead of working with the internal IT department was simply due to the niche area that has been identified. A*Star’s IT department’s primary role is to look after the organization's IT infrastructure. They are not familiar with online web stores where the backend order management, order fulfillment, and supply base management were seamlessly carried out and monitored.
Selecting the Right Partner
Selecting the right partner need not be a daunting process if you know what you are looking for.
For example, the processes for the B2B Wholesale Trade are well defined. IMDA has an Industry Digital Plan for the Wholesale Trade that recommends the adoption of digital solutions in three stages. Zooloo has ready solutions supporting the plan.
Next, the right partner must be open to ensure that the uniqueness of your business will not be lost through the Digital Transformation process. Both should come together to collaborate to retain the uniqueness of the business. For Zooloo, it is to “Be Digital: Be Different”.
Companies who wish to start their Digital Transformation journey or discuss the implementation of Digital Transformation can contact us at sales@zooloo.asia. We would be happy to hear from you.
Explore more
- MUST READ: The Digital Transformation Journey
- Learn more about our “Digital Backbones”
- Learn more from our eBook series on Digital Transformation for Wholesale Trade
